How to fix Norton Online Backup error? | Norton.com/setup

No one can deny the fact that the digital world today is prone to security breaches, virus attacks, and other online threats. These threats attack the customers’ devices with the intent of stealing the confidential information and misusing it. Apart from this, the viruses may also damage or corrupt your important data, resulting in a big loss. To prevent these viruses get successful in their bad intentions, you can download, install and activate a Norton antivirus.

A Norton antivirus not only helps the customers to protect their device from the harmful online viruses or threats but also help them back up their data without installing any other third-party software. With Norton Online Backup, you can keep copies of your irreplaceable important files, digital photos and much more highly secure and protected from the virus attacks.

It lets you quickly recover your files when your system’s hard drive crashes or file system damages. While availing Norton Online Backup services, you might face several issues and one such issue occurs when you run a backup to a local storage media. The message you face with the occurrence of this error is: “There is a backup problem. Make sure the destination drive or device is connected” This can make you helpless to protect your media files. To troubleshoot the error, all you need to do is follow the below-mentioned process:

  • Please Note that the Norton customer support provided here is applicable for the latest version of the Norton online backup. However, if you are using an older version, it is recommended to visit Norton update center or call Norton toll-free number

Step 1- Create a new backup Norton setup

  1. Open Norton and click Settings
  2. Click Backup Settings under Detailed Settings tab
  3. Now, click Configure placed under Manage Backup
  4. On the Summary tab, click “Create a new backup set placed” under Things You Can Do section
  5. Provide a name for your new backup set
  6. Hit OK
  7. Under the What tab, check the My Documents or the drives listed under Backup Sources
  8. From the File Types, choose the file category you want to back up
    • In case you don’t want to back up any particular category, simply uncheck it. On the other hand, to add additional folders or files, click Add or exclude files and folders and then hit Include Folder or Include File to choose the same
  9. In the Where tab, make sure you choose the right destination
  10. Click Save Settings and then Run Backup

Step 2- Delete your old backup set

  1. Open the Norton product and click Settings
  2. Now, click Backup Settings under Detailed Settings
  3. Click Configure available just next to Manage Backup
  4. Open the Summary tab and in the Backup Set Name drop-down menu, choose the backup set you want to delete or remove
  5. Click Delete backup set under Things You Can Do
  6. Now, delete backup set under Delete Backup Set window
  7. Hit Yes
  8. It’s done!

While creating a new backup set or deleting the older one if you find an issue or error then call Norton toll-free number. A  technician will respond to your call immediately and provide you the best solution.

The right way to fix Norton online Backup error? Call 1-844-777-7886

A Norton antivirus not just causes the clients to shield their gadget from the hurtful online infections or dangers yet in addition enable them to go down their information without introducing some other outsider programming. With Norton Online Backup, you can keep duplicates of your crucial critical documents, computerized photographs and significantly more exceedingly secure and shielded from the infection assaults.

Please Note that the Norton customer support provided here is applicable for the latest version of the Norton online backup. However, if you are using an older version, it is recommended to visit Norton update center or call Norton toll-free number

Stage 1-Create another reinforcement Norton setup

Open Norton and snap Settings

Snap Backup Settings under Detailed Settings tab

Presently, click Configure put under Manage Backup

On the Summary tab, click “Make another reinforcement set” under Things You Can Do area

Give a name to your new reinforcement set

Hit OK

Under the What tab, check the My Documents or the drives recorded under Backup Sources

From the File Types, pick the document class you need to go down

In the event that you would prefer not to go down a specific class, just uncheck it. Then again, to include extra envelopes or documents, click Add or avoid records and organizers and after that hit Include Folder or Include File to pick the same

In the Where tab, ensure you pick the correct goal

Snap Save Settings and after that Run Backup

Stage 2-Delete your old reinforcement set

Open the Norton item and snap Settings

Presently, click Backup Settings under Detailed Settings

Snap Configure accessible only alongside Manage Backup

Open the Summary tab and in the Backup Set Name drop-down menu, pick the reinforcement set you need to erase or evacuate

Snap Delete reinforcement set under Things You Can Do

Presently, erase reinforcement set under Delete Backup Set window

Hit Yes

It’s finished!